Scam alert! Are you getting phone calls by people claiming to be tech support or opening emails attachments without scanning?
Lately, I have heard 2 common things from many customers. One is that they were checking emails right before they got hit by a bad virus and/or spyware infection. The other is that they received a phone call from Microsoft or some other computer company or antivirus company. In some cases, the customer is who called for support, but in each of the instances above, you accidentally just put your computer and information at risk to a hacker or virus!
When it comes to email, just assume its all a virus!!!! I don’t mean that entirely, but some aspects of email should no longer be trusted. You can read any email, that is safe enough. But from now on, assume every single attachment and link to a website in an email is a virus…….NO MATTER WHO SENT IT, EVEN YOUR WIFE OR BEST BUDDY! If their email is compromised, and many accounts are, then they will send out link and attachments to their friends to infect them. Your buddy isn’t doing it, and usually doesn’t know its happening. If you see this, inform them they may be hacked or infected.
As for the phone calls. Beyond me calling a customer….no company can legally know if your computer is infected beyond your service provider (i.e. cox, century link, etc) and they will usually not know either. If they call claiming to be Microsoft, or some other company stating your computer is infected, hang up, its a scam. Do NOT allow them access to your computer, just hang up! Also be cautious that if you doing a Google, or Bing, or Yahoo search for a company to call, that your aren’t clicking on the top PAID SPONSORED results at the top of the page. These are not the real companies in many cases, but spammers faking to be the real companies in order to rob you!
If you need computer repair or virus removal call us 402-650-8407.
DME Computer Repair Services Omaha,NE.
Has Your Website or WordPress Blog Been Hacked? WE CAN HELP!
As a website owner, very little can leave you feeling shocked and vulnerable more than when your website it hacked – and rightly so. The hack could be as simple as having some unwanted verbiage on your website or temporarily losing control over your site. But given the right circumstances, the hack could be much more severe. If your business depends on the leads and sales you receive from your site, you could potentially be looking at lost revenues or customers because of the hack. And one thing is certain no matter what the hack is. If you don’t act quickly, it will leave more permanent scars on your site by damaging your SEO, your online reputation, or worse.
When you think you’re site has been hacked:
Hopefully by now, most of my readers are familiar with Malwarebytes. Its one of the best spyware, malware, adware cleaners out there! One of worst kind of threats online are the ones that are brand new or unknown. Most antivirus and spyware scanners will use a definition file list with all of the threats known to that company. When you scan with their scanner, anything that matches that list, is flagged for removal. This is why you need to make sure you update your scanning software, its only as good as its last update.
What the anti exploit software does is try to shield applications from attacks. Basically, the software looks for actions taken on software to be used maliciously. It tries to see the attack method rather than the attacker itself. If you have the free version, it protects the major Windows Internet browsers, as well as Java. If you pay for the premium version, it will protect other applications such as Office. Click here for more information.
You’re online and surfing the Internet, just minding your own business, when a pop-up appears. The pop up is warning you that a virus has been detected on your computer, or that your hard drive is failing, or some other important message. Wait a minute, take a look at that pop up, it looks like an antivirus warning, but is that you’re antivirus software? Do you even have antivirus software in your computer? Windows itself will not warn you of a virus infection. Only your installed antivirus software should warn you of a virus, make sure the pop up is in fact from the antivirus software you have installed on your computer.
This pop-up is the beginning of a rogue software virus infection. The pop up is in fact part of the virus itself. The virus writers are trying to make you believe that your system is infected and that your built-in security, or Windows itself is warning you that you are infected. If you do have antivirus installed on the computer, make sure it is your antivirus warning you and not some random pop up. I would also take note of the pop up is claiming to be from Windows itself, Windows will not warn you when you have a virus infection. The virus writers hoping that when you see this pop-up, that you become afraid about a virus infection on your computer. Next a virus writers hoping you will click on the pop up which will usually launch some kind of fake antivirus scanner or fake hard drive scanner that will begin scanning and find tons of errors or infections. This is the scare tactic to make you believe you are infected. Next the rogue software will ask for money to activate to remove the infection, this is the scam.
If you see if pop up like this on your computer, the first step is not to click it and anyway. DO NOT click the red X on the pop up to close the pop-up either. The virus writers have become smart and made sure that clicking the red X the same thing as clicking yes. The easiest way to close the pop up safely is to perform a ctrl+alt+delete. Next click the applications tab and then select the pop up window in the list under applications. Not choose “end task” to close the pop up safely. If you are unsure how to do this, another easy way is to just simply restart the computer.
Once you close the pop-up, or restarted the computer, should run a scan with your antivirus software. If you still have problems after closing the window, or after running your antivirus software, call us to set up a virus removal appointment and computer repair.
Is your computer starting to run slow. There are many things that can cause your computer to run slow, everything from viruses, outdated drivers, hardware problems, etc. One thing that we see on many computers that come into the shop is that the computer is slow because there is way too many programs running at start up and continuing to run in the background. One way to notice if you have too many programs running in the background besides General Computer slowness is that you will notice lots of icons in the system tray down by the clock on your computer. Those icons are there because those programs are running in the background. Some programs need to be running in the background, such as update software, security software, and other programs. Not all of the icons in that area are programs running in the background. You also have icons in this area for Wi-Fi Internet, wired Internet, mouse, sound volume, and other needed computer programs.
The problem is whenever you install software, most programs will have a default setting for the software to always run in the background. This can be a problem because only about 10 to 20% of software that you install actually needs to be running in the background. While it is true that having a program run in the background will make that program respond quickly when you launch it, it is slowing down the general computer speed by taking processing power from normal computing. The other issue also comes from when you install software. With a vast majority of the software that you download, they will try to include other trial software with the install. You will need to take notice whenever your doing software updates or downloading new software to not download any extra software that is unneeded. When you’re doing a software install watch what boxes are checked, and uncheck any boxes that have you download unneeded additional software.
There are a few different places you can go to try to stop software from running in the background. First you should try going into that software program itself, usually the software will have an options or preferences menu, look there to turn off having the software run when Windows starts. Another place to check is in your start bar under all programs, look for the startup folder, and delete any programs in the startup folder that are needed to be run at start up. There are few other places where you can disable software from starting when Windows starts up such as MSCONFIG or using software such as autoruns, but we do not recommend regular users to use these features, as you can turn off the wrong item and cause your computer to be unbootable, or have other problems.
If your computer is slow, or you need your start up programs looked at, DME Computer Repair Omaha Nebraska can help!
DME Computer Services Omaha
Call us for computer virus removal.
Nearly every time I look at my customers’ computers, I see software that doesn’t look quite right. One such program that appears legit to the layman computer user is MY PC BACKUP. MY PC BACKUP has amazing looking pop ups that appear legit. But, there are three serious red flags to this “legit-looking” software that you need to be aware:
· The program produced an enormous number of pop-ups, even from the moment the computer booted up.
· It kept insisting the user activate and pay for the complete version.
· The program self-installed.
What does it mean by self-installed? In layman’s terms: the program installed on the users’ computers without their consent or knowledge. If you ever come across a program you know you didn’t install yourself, the safest assumption to make is that it’s a spyware type of program or a virus.
Keep in mind that MY PC BACKUP isn’t the only type of spyware to just automatically appear on a computer. I have seen numerous spyware programs that secretly install. Therefore, if you notice anything out of the ordinary – something that makes changes to your search engine or Internet browser homepage, you can rest assured that something isn’t quite right within your computer.
Many Antivirus Programs Lack Initial Recognition Of Virus-Related Changes: How To Know If Your Computer Has Been Compromised
The worst part about these types of programs is that the majority of antivirus programs don’t recognize the initial change from being the virus – and that’s because it’s not actually a virus (despite what I may feel about a program that installs without a user’s consent to having it installed).
It’s important to note that the change you see in your homepage or the search engine preference is not the virus. Rather, it’s what will steer you toward an infected website. .I don’t trust a program that installs without a person’s knowledge and constantly asks for money. On top of that, I don’t trust a program that makes it nearly impossible for novice computer users to uninstall.
What should you do to protect yourself? The best thing you can do is constantly look at what has been installed on your computer, and this means going through the programs list within the control panel. Do you recognize the programs that are there?
There are thousands of infections throughout the Internet. Here’s one list of a minute number of rogue virus software; a second list was created for homepages, bad search engines and other spyware programs. Bear in mind that the lists contains just the recently-seen infections. If you see any program that you don’t recognize on your computer, give us a call to wipe your computer of invading viruses and spyware programs today. DME Computer Repair Services
What to look for in a Computer Repair Service Business in Omaha NE.
Before just letting anyone work on your computer and with your sensitive data, ask them some basic questions. Here is a list of questions you should ask anyone before they are trusted with your computer.
Questions you should ask and answers you should receive :
1."How much do you Charge? Hourly? By the Job?"
You should expect to hear something similar to this:” Without seeing it first, I cannot be absolutely sure. But these issues typically run about (X) hours or $(X.)"
2."Is There a Minimum Charge?"
You should expect an answer such as this:"Yes. The minimum shop charge is one hour/minimum bench charge of $(X)."
3."Any Additional Fees?"
You should receive an answer such as this:"No, not unless I have to order parts or find some other related problem after which I will discuss it with you first before moving forward."
4."Are Your Rates Different for Service Calls?"
You should expect this:"Yes. Our fee for service calls is $(X)."
5."Does Your Work Carry a Guarantee?"
You should expect to hear:"Yes. Our work is guaranteed for(30-90 days)."
6."What Is Your Turnaround?"
Ideally, you would hear:"We typically have a 24 to 48 hour turnaround."
7."Do I need to Pay Anything Up-Front?"
Answer to Look For:"No. Payment is due until completion of service rendered."
See more at: http://www.dmeomaha.com
Fix a Cracked Notebook LCD Screen?
Yeah, we do that. The DME Computer Services is Omaha’s LCD screen repair and replacement specialist. LCD screen replacement is one of the most common repairs that we do on laptops, and we have many satisfied customers.
We only charge $49 plus the cost of the replacement LCD screen, which usually runs around $99 depending on the laptop model, sometime less. We guarantee our work and your satisfaction.Omaha Computer Repair,Cracked Laptop Screen Repair,Fix Broken Notebook LCD,Laptop LCD Repair Omaha NE,Laptop Screen Repair Omaha NE,LCD Replacement Omaha NE,Virus Removal Omaha NE,Local Computer Repair Services,Website Maintenance, IT Support, Virus Removal,Hardware Upgrade ,Screen Replacements Laptop repair, PC repair, computer repair, Omaha computer repair,
Only $59 + Parts
If you accidentally stepped on it, sat on it, dropped it, threw it, snapped it or cracked it, we can probably fix it. Bring your laptop in to DME Computer Services in Omaha NE and we will give you a quote on our fast LCD screen replacement service.
See more at: http://www.dmeomaha.com
Caring for a Laptop LCD Display, Flat Screen Monitor, or Flat Screen TV
Displays are expensive. And you probably want yours to last a long time, so why not take good care of it? It should probably go without saying that great care should be taken when eating or drinking near a laptop or other display because sometimes even the smallest amount of water in the wrong spot can short out the internal components. Not to mention food and drink gets the keyboard and screen all dirty and gross!
Also, make sure you never pick up your laptop or monitor by the screen. This could cause damage to the screen. Make sure to pick it up from underneath to avoid potential damage. If your laptop LCD has been damaged, most times it can be fixed.
Flat screen monitors can be LCD, LED or plasma technology, and their surface is more-easily scratched or damaged than the old CRT monitors which had glass screens. Make sure you take a little additional care when cleaning your flat screen, whether it be a flat screen monitor, laptop screen or TV.
Tips for Cleaning a Flat Screen Monitor or Laptop LCD Display
Below are some easy guidelines for cleaning your laptop screen, flat screen monitor or TV in just a few minutes.
Be careful with the coffee. As we all know, liquids and electronics don’t mix very well. Spilling a simple glass of water on your laptop’s keyboard can damage the main circuitry of the computer. Though, a lot of water spills are not catastrophic if the user takes the appropriate steps. For instance, turning the computer off immediately, removing the power cord and battery if possible and letting it completely dry out (in rice or silica gel) for at least 3 days on average. It’s best to take the computer apart so it can dry in areas where air may normally have trouble reaching it. Also, if soda or a sweet drink spill on it, the computer will benefit from a professional cleaning as soon as possible, especially since soda contains corrosive acids. Turning the computer off and unplugging it still apply.
So try to keep food and beverages away from your laptop or computer. We’ve met many people who wish they had!
Keep an eye on the kiddos. Perhaps it’s safe to say small children and certain electronics don’t mix very well either. As cute as the little ones can be, they are sometimes rough on things. Many LCD screens, hard drives, data and hinges have fallen victim to accidents by children. Although, we can fix or replace almost all internal components, the best repair is prevention.
If the kids are old enough to use the electronics, you can use some measures to help prevent accidents. For instance, try having a designated safe, low traffic area for laptop use. This will help prevent accidents.
Ensure good airflow so it doesn’t overheat. This is very important to a hard drive’s longevity. If a hard drive temperature often exceeds its upper limit, the drive’s life can be shortened and cause premature mechanical failure.
Computers and laptops have fans installed to prevent overheating and damage to the system. But sometimes people may not be conscientious of keeping the fan free from obstructions and dust to maintain enough airflow. If your hard drive has failed due to overheating or other causes, we can salvage important data in most cases and transfer it to a new, replacement hard drive.
We provide a free dust cleaning for most fans and cooling components with any other paid service (nicotine damaged computers are extra since they require more than a thorough dusting).
Watch where you put it. Accidents happen, but sometimes they can be avoided by keeping them in a safe place. For instance, leaving a laptop on the floor or on a chair where it could easily be trampled over, kicked, sat on, or dropped should be avoided whenever possible.
Dropping a laptop or jarring it while the hard drive is running can cause damage to the internal parts of a hard drive – as well as other parts of the laptop, like the LCD screen. We have seen many a casualty in this fashion.
Remember that old age and long-term use is a common reason for hard drive failure as well. Even if you treat your computer perfectly it will still fail one day and you will likely want to have a backup plan set up for your important files.
Got files you’d hate to lose? Make backups of important data. You’ll save time in case of a mishap or hard drive failure, and it will help you to avoid a great deal of frustration!
Ask us. We can help. We offer back up solutions, external hard drives, data recovery, memory upgrades, virus removal, and more.
- See more at: http://www.dmeomaha.com